Settling straightforward travel claims faster while focusing experts on risk.

The Summary

Kamios introduced a verification-first claims workflow that validates external events, assesses supporting documentation, and routes only higher-risk cases to assessors. This allowed straightforward claims to move through the process quickly while ensuring potentially suspicious claims received appropriate attention.

The customer wanted to improve travel claim efficiency without weakening controls. While many claims were straightforward and low value, every claim still required review effort, creating delays for customers and operational costs for the insurer.